We understand the enormous responsibilities and risks that the healthcare industry faces every day, not least of which is ensuring the safety and well-being of patients, staff and visitors alike, within a highly stressful environment and ever-tightening budgets.
To respond to this need, we have developed a team of specialist healthcare officers, each of whom is highly-trained to manage (often highly-charged) healthcare security situations sympathetically yet firmly.
Typical healthcare areas in which we operate include:
Accident and Emergency Departments (A&E)
This is a particularly challenging environment and one is which our security offers have to manage patients under the influence of drink and drugs, who are frequently abusive and violent towards medical staff. Such situations can involve control and restraint, assisting the Police and ejecting the violent or abusive.
Uniformed officers patrol the hospital grounds and wards as a visible deterrent for the prevention of crime and disorder.
Our security staff will respond to a wide range of incidents, from dealing with violent and abusive patients or visitors, locating missing patients, theft and criminal damage to property or belongings through to escorting staff at night and comforting bereaved relatives.
Mental Health Units
This area has unique situations for our officers to manage. Patients may be confused and disoriented so they have to be dealt with sympathetically. Yet our security staff also have to be on guard, since incidents can escalate rapidly and sometimes violently.
These specialist services were developed out of an in-depth understanding of the issues facing healthcare professionals every day. But because every healthcare situation is unique, we would be happy to discuss any additional healthcare services that you may require.